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For those of us who spend at least a bit of our time browsing the vast word of online gambling, Carlos Casino strikes with familiarity on first sight. And it’s no wonder when we know that Carlos Casino is provided by Maria Services Limited, which is a subsidiary of and fully owned by Unibet Group. Basically, Carlos is smaller and more masculine (black) version of Maria. So, for those players who like what Maria has to offer, but don’t want to spend their time trading recipes between two spins or play bingo in all-female environment, Carlos Casino is a place to be.
Carlos still has ways to go to catch up with the big sister though. For starters, the website offers only three languages for players to choose from, and the customer service is available only during working hours (9am to 9pm local time) through the internal ticket system and email. There is also a live chat, but it’s accessible only through the games. Carlos is less complex than Maria, which, in the opinion of yours truly, is not necessarily a bad thing. There is casino and there is poker – no bingo and no downloadable casino suite.
The casino software is provided by NetEnt, and the poker is powered by Microgaming, which means that the quality of the games at Carlos is guaranteed in both cases. Poker suite has to be downloaded, and it’s available only to the registered players, but casino games can be played in fun mode within the browser window without opening an account.
Of course, in order to play for real, the players need to register and to deposit. Carlos accepts payments in 8 currencies, the payment options vary depending on what country the players are based in, and they include credit and debit cards, e-wallets such as NETeller, Paysafecard or Moneybookers and bank transfers.
The Carlos Casino paying customers are treated with nice bonuses, such as £100 slots welcome bonus, a wide array of poker bonuses, and they can enter a VIP program for real money poker players, join the tournaments and win jackpots which can go higher than 1 million GBP.