Roxy Palace Group owns and operates two highly successful online casino brands: Roxy Palace Casino (Casino, Live Casino and Mobile Casino) and Casino Splendido. Both casinos are licensed by the Lotteries and Gaming Authority of Malta and proudly bear the prestigious eCogra Safe & Fair Seal in relation to responsible and fair gaming, and both have established a renowned reputation among players based on their safety, honesty, integrity and second to none customer service. The Roxy Palace Group’s excellence in all areas of the industry was recognized by the customers and professionals alike and rewarded accordingly: Roxy Palace Casino was voted the Best Slots Site two years in a row (2005 and 2006) by Gambling Online Magazine Readers, Casinomeister voted Casino Splendido as the Best New Casino of the year 2005, and since then both casinos have been striving for even greater player satisfaction and maintaining their positions at the top of the Best Casino lists.
Both Roxy Palace Group brands are powered by Microgaming – one of the undisputable leaders of the online gaming software development. Microgaming provides Roxy Palace and Casino Splendido with over 500 high quality casino games packed into the famous Viper software platform, and in addition to that, Roxy Palace offers state of the art Live Casino as well as a wide selection of mobile games for its users on the go. Microgaming is well known for its innovations and frequent updates, so the number and quality of games on offer at Roxy Palace Group’s casinos is only bound to grow.
Roxy Palace Group aims to attract the prospective users by offering them lucrative sign up bonuses, as well as entice them to stay by providing regular rewarding bonuses and promotional offers. Also, both brands are offering their players a four tiered loyalty program – Players Club, which provides its members with its own set of exclusive rewards, benefits and special bonus offers.
Customer service is another thing Roxy Palace Group brands excel at. Both casinos are globally oriented and available in several different languages. Their banking pages offer the safest and the most popular online banking methods, which make all monetary transactions as easy and as fast as possible. The extensive help and FAQ pages cover all parts of the casinos and strive to offer easy solutions to the most common issues, queries and concerns. And if everything else fails – the dedicated and friendly support teams are ready and willing to offer assistance 24/7 via e-mail, toll free phone lines and live chat.
Roxy Palace Portal
Established in 2002, Roxy Palace Casino has been delivering an all-around safe and entertaining online casino experience for over a decade. Growing and improving with the ever changing industry, Roxy Palace Casino also offers live casino play and a mobile application for gaming on the go.
A subsidiary of the renowned Roxy Palace Online Group, Roxy Palace Casino is licensed by the Lotteries and Gaming Commission of Malta and displays the eCogra Safe & Fair Seal, awarded to casinos that comply with a high standard of safe, fair and responsible gaming.
Using stringent security measures that include 128-bit encryption, Roxy Palace Casino provides safe and convenient banking through a host of various methods. Major credit cards and over a dozen secure e-wallet options are available in the cashier for deposit. Card, Wire transfer, NETeller, cheques by mail or by international courier can be used to withdraw the winnings.
Customer Support at Roxy Palace is available in 12 languages and accessible at all times with multiple methods of contact for player convenience. Real-time Live Chat offers immediate assistance from casino representatives 24 hours a day, 7 days a week. Players can also call the casino Hot Line toll-free from 11 countries and internationally, or contact Roxy Palace using web form/e-mail with questions, casino issues or to provide feedback..
Aside from offering online and live dealer casino games, the renowned Roxy Palace Casino has joined the ranks of mobile casino providers as well and, following the latest trends in the online gaming industry, included a wide range of mobile casino games into its offer, suitable and convenient for all its users on the go.
Currently Roxy Palace Mobile Casino offers 20 high quality mobile casino games in total, which are available to every player who has internet access on their mobile device – iPhone, iPad, Android or BlackBerry. A selection of top notch games powered by industry leading Microgaming/Spin3 software includes blackjack, video poker, roulette, a wide range of slot machines such as the popular Thunderstruck, Tomb Raider or Mermaids Millions, as well as the massive progressive jackpot game Mega Moolah. Getting started at Roxy Palace Mobile is easy – the registered users need only to provide their mobile phone number or simply visit the mobile casino page.
Playing for real money requires account funding, which can be done using various safe, convenient and reliable payment methods provided by the casino. A rewarding sign up bonus is offered to all new players; the regular players can benefit from daily promotions and earn loyalty points which can be redeemed for money. And if the customer has any question, issue and concern, the dedicated support service team can be contacted at all times.
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